Stanbic IBTC Bank Recruitment 2017 – Application Forms and Guide

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Stanbic IBTC Bank Recruitment 2017

Stanbic IBTC Bank Recruitment 2017 – in this Write up you will get latest updates on Stanbic IBTC Bank 2017 Recruitment Requirements, Qualifications, Guidelines and other important updates for free.

Note: that Stanbic IBTC Bank is a leading African banking group focused on emerging markets of the world. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is the sequel is a technology and innovation to help us guarantee exceptional customer service and leading edge financial solutions. Our growing international success shows our commitment to the latest solutions, the best people, and a uniquely elegant and vibrant cultural activity. To help us drive our success in the future, we are looking for people to join our dedicated team at our offices.

Head Service Support

South  Application Link

Lagos Mainland Application Link
Lagos Island  Application Link

Location: Rivers , Lagos
Job Sector: Banking

Purpose Of Job
Support the Manager (Branch) in providing effective customer service by managing routine compliance, physical security of the branch and bank assets, query and problem resolution, routine aspects of new business and account maintenance, efficiency of communication channels, relationship maintenance, levels of authority, cost control (budget) as well as management of the service support team.

Key Responsibilities / Accountabilities

Customer Service: Make sure that the communication with customers is of a consistently high standard. Make sure that the telephone answering and call back quickly. Make sure that all customer queries are resolved in the laid-down time frames and satisfaction of the customer. Start based research workshops to prevent recurring queries / problems. Facilitate good communication between the branch and the Operations Processing Center (OPC) / BFC / Recons / IT / Property and Theme ensure rapid resolution of queries / problems and the provision of effective customer service.

Stanbic IBTC Bank Recruitment 2017 | Application Forms and Guide

Preferred Qualifications And Experience

Minimum First Degree

Bankers center or related qualification would be an advantage.

5 Years bank branch experience, with exposure to all areas under control.

People management experience.

Knowledge/Technical Skills/Expertise:
Institute of Bankers or related qualification would be an advantage.
Sound knowledge of bank’s laid-down policies and procedures relating to all areas under control.
Knowledge of the NDS System in relation to own area of responsibility
Knowledge and understanding of the Area sales and service strategies.
Thorough knowledge and understanding of local target market profiles.
Thorough knowledge of the products and services applicable to the local market/s.
Knowledge of the Code of Banking Practice.
Knowledge of Managing Local Market sales principles.
Knowledge of the Financial Advisory and Intermediary Services Act.
Qualifications and experience as determined by the “Fit and Proper Requirements” of the Financial Advisory and Intermediary Services Act.

How to Apply for Stanbic IBTC Bank Recruitment 2017 – Apply now

Application is online, interested and qualified candidates should:

Click Here To Apply

Due Date: 24 April, 2017

Aptitude test will be granted to candidates whose application satisfies the online recruitment process.


  1. Multiple applications will not be entertained. Candidates are to apply for one job position. Candidates who attempt to apply multiple times will have their application disqualified

  2. No fee is required for online application, test or interview.


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